Application System Analyst - AMOS

Job Objective

Develop controls to ensure AMOS and other ERP system’s functionality are fully utilized for all applicable business processes and policies.

• Be responsible for the design, development, delivery, and evaluation of ERP system trainings within a functional discipline (multi).
• To be able to develop and maintain high performance data visualizations, and dashboard reporting.

Key Responsibilities and Accountabilities> >Description>

• Develop checks and controls to routinely validate that all ERP systems functionality including but not limited to Amos are fully utilized for all applicable/approved business processes.
• Coordinate with end-user departments and mutually setup periodically scheduled ERP system’s
• utilization check-up plans and generate ERP system specific utilization check-up reports, capturing observations and non-conformance and submit it to the designated reporting department.

   

• To track and ensure timely closure of observations and/or non-conformance captured during such validation/inspection exercise by coordinating with the target end-user department.
• Establishing productive working relationships with the end-user departments and acquire functional knowledge of various business disciplines to suggest and support business process
• enhancements.
• Work with the end-user department’s SME and/or key users to develop checklists necessary for conducting meaningful assessment of ERP system’s utilization for business processes.
• Develop training plan and materials for training end-users that combines ERP system’s functionality with business processes and periodically (as needed) deliver instructor-led classroom and/or online training.
• Work with the GHC’s training academy to plan and delivery ERP system trainings to both, existing refresher and to newly inducted staff as per their respective scheduled of other already planned regulatory trainings.
• Work with the end-user department’s key users and SME and seek their feedback on departments functional aspects and the expectation from their staff to develop and evaluation training and training requirements for effective training delivery.
• Development and feedback on ERP training materials (self-developed and/or ERP sourced) & management of learner assessments & attendance tracking.
• Maintain successful training delivery satisfaction statistics to drive training program goals of optimum utilization of ERP systems.
• Developing and maintaining power bi (and other related industry leading tools such as Tableau, Power BI and Qlik sense) high performance data visualizations, reports, dashboards and providing ad-hoc reporting.
• Creating PL/SQL/PostgreSQL packages, procedures, functions, triggers, views and exceptions handling for retrieving, manipulating, checking and migrating complex data sets.
• Expertise in SQL databases, MySQL, PostgreSQL and strong ability to write SQL queries.
• To complete additional responsibilities/task in a time bound manner as may be allocated from the relevant evolving business and/or operational requirements.

Qualifications, Experience & Skills

Qualifications:

• Engineering degree/diploma – Computer Science or Information Technology streams will be an added advantage.
• Certifications in power bi, tableau, database technology etc.
• Certifications in aviation ERP and Business functions.

Experience:>

• Solid background in ERP/Aviation maintenance, material and inventory concepts and principles, accepted aviation business practices, problem, and data analysis, and related ERP software and tools.
• Clear understanding of business process and models including best practices and end-to-end workflows across all operational areas, with experience in maintenance and repair organization (MRO)
• Creative, self-starting, results-oriented and highly motivated individual with good analytical skills with the ability to apply knowledge and experience to independently resolve complex business and technical problems.
• Thorough knowledge of business analysis change management and project management, with the ability to identify/define gaps.
• Detail oriented and organized, with the ability to solve problem and make timely decisions, good presentation, and communication skills.
• Expertise in SQL, MySQL, Postgres databases and strong ability to write SQL queries.
• 5+ years relevant experience as a business system and/or application analyst with MRO ERP/supply chain applications.
• Experience in sap S4/Hana and SuccessFactors is an added advantage.

Job-Specific Skills:>

• AMOS Administration
• SQL Query (PostgreSQL)
• M&E Business Processes
• Data Analysis
• Training Delivery
• Project Management

Application System Analyst – ARMS

Job Objective

We are seeking a skilled Application System Analyst specializing in Aviation ERP systems. The candidate

must possess good SQL skills and extensive experience with reporting tools such as Report Builder and

Crystal Reports. This role involves providing Level 1 support (technical/functional) to in-house staff,

building complex SQL queries, extracting information from databases, and customizing reports to meet business needs.

• Functional Consultant and L1 Support to various ARMS Modules for Operations Function
• ARMS on TAB (EFB) – iPad/Desktop
• ARMS – FOSS/LITE
• ARMS - CMSS
• ARMS – SQMS
• ARMS – ITMS
• ARMS – HFDM
• ARMS – CREWPORTAL

Key Responsibilities and Accountabilities> >ARMS System Modules and ARMS on TAB (EFB) – ROLES & RESPONSIBILITIES

• Responsible for providing first level of system and technical support: troubleshoot end-user reported system relates requests and issues. Classify the issue as appropriate into bug report (br), service request (sr) or change/new request (cr/nr).
• Coordinate with the end-users for the day-to-day reported issues and queries and advise them on the program functions keeping in mind the already implement logic, formulas and procedures.
• >Assessment of the crs/nrs from the end-user’s departments and once change is accepted coordinate the change with end-users and vendors through the development as applicable keeping in mind the priority of the Change request.
• Track the crs/nrs across all the phases - scoping, quote approval, uat, release and sign-off As applicable, prepare quick reference/idiot guides and flow charts to simplify the end-users understating of the system process/procedure and training the end-users on the system as may be applicable for job profile/assignment of that end-user.
• Provide subject matter expertise on the various operations functions as per the aviation best practices.
• System access control, master configuration and administration as approved and applicable.
• Liaising with different teams within the vendor’s company and it department in fixing integration related issues of various arms modules
• Provide level 1 support for electronic flight bag (efb) hardware – like ipads, docking station, charging cable, airprint, wi-fi etc. And escalate it to other teams within the it department for fix if necessary.
• Periodic efb ipad battery health integrity check in accordance with the ci-79 battery health check procedure.
• Review and procure the jeppesen jeppview subscriptions for the ops doha and outstation requirements based on the upcoming outstation bases/new contracts.
• Setting up the efb program in the outstation bases in collaboration with the operations/engineering staff by advising and assisting them with the pre-requisites and training.
• Providing support to operations for flight crewing, rostering roster maintenance and support ops training with the license checks and expiry.
• Completing the master configuration of the crew and a/c in the foss and cmss systems in the event of allocation/reallocation of the crew and a/c to doha or outstation bases and assist the outstation base coordinator and the crew the system training remotely or onsite as may be possible.
• Assisting operations with the client performance report for the monthly billing all resolving all billing related issues with high priority without affecting the billing period.
• Understanding the license checks, document validity and expiry and providing support to operations for flight crewing, rostering, roster maintenance and training record upkeep.
• Taking care of end-users reported issues from doha and outstation departments for hira, audit, rdar, occurrence/meeting manager, mor, mems etc -sqms
• Add/edit exceedance and phase configuration for helicopter flight data monitoring (hfdm) and redetecting the flights/exceedance as applicable based on the request by hfdm manager following the already established procedures of internal change request.

GENERAL AVIATION – SKILL SETS

• Expert-level understanding of aviation domain
• Requirement analysis and business process modelling for user organizations, through meetings, discussions and other requirement elicitation tools
• Solution definition and mapping of customer business process to appropriate processes and functions in the business application (software)
• Prepare process documentation and solution definition reports gap analysis, requirement definition and translation into functional and technical software requirements
• Anchor software implementation roll-out programs, through various phases such as user acceptance testing, user training, data load and cut-over responsibilities include preparation of various artefacts such as training materials, test cases etc. and execution of activities such as conducting training programs, software validations etc provide key user training and support customer to ensure sign off at each milestone as per project plan should have strong business processes understanding in specified domain good communication & presentation skills coordinate with various teams both outside and within GHC for the integration of the various arms modules with upcoming AMOS and sap project.

Qualifications, Experience & Skills

Qualifications:

• Engineering Degree/Diploma – Aviation/Aeronautics stream will be an added advantage
• Experience on leading aviation ERP system will be an added advantage

Experience:

• Minimum 5 years of relevant experience

Co-Pilot

Co-Pilot AW139/AW189

Minimum Requirements, Qualifications and Experience:

• ICAO ATPL or CPL/IR with ATPL theory
• Must have AW139/AW189 rating and 50 hours P1 on type.
• 500 total flight hours
• 500 total Multi Engine
• 5 hours Night (if they have an ATPL we can assume this)
• Must hold a valid Class 1
• ELP4 or higher

License Aircraft Engineer B1.3 – AW139/AW189

License Aircraft Engineer B1.3 – AW139/AW189

Job Objective

Responsible for the maintenance of the aircraft including supervision of technicians and operatives and complete documentation for nominated tasks.

Key Responsibilities and Accountabilities

Description

• Ensure that maintenance tasks are carried out in a safe and efficient manner and in accordance with the latest Maintenance Manuals and procedures.
• Supervise Technicians and Operatives in the performance of their duties.
• Ensure that all tasks are carried out in accordance with the company’s standards and procedures.
• Complete documentation for nominated tasks. Ensuring all paperwork in relation to any work carried out is completed correctly and all follow up requirements have been correctly called for and/or completed.
• Advise supervisory staff of concerns regarding defects, safety and procedures.
• Ensure that secondary tasks are carried out in a safe and efficient manner and that good housekeeping standards are maintained in nominated areas.
• Ensure that equipment used during maintenance is returned to designated areas on completion of the task(s).
• Support aircraft away from base, as required, as either flight or ground crew.
• Issue certifications within the scope of authorizations held and in accordance with company procedures.
• Actively encourage practices that promote flight safety standards during his daily activities.
• Ensure that, at all times, only authorized personnel gain access to the aircraft.
• Ensure that his authorization remains valid and current.
• Ensure the aircraft is available and prepared to the required standard for operations and within the time frame laid down by company procedures. (Currently there is a minimum call out period of three hours to prepare the aircraft for flight).
• Supervise of all aircraft towing and refueling to ensure it is carried out in accordance with company procedures.
• Any other duties as required by direct Supervisor.

Qualifications, Experience & Skills

Qualifications:

• Holder of AME License which is acceptable to the QCAA for issuance of authorization.
• Type course on GHC aircraft issued by Part 147 organization, including practical element.
• Must be able to gain QCAA license within 12 months of first authorization issue.

Experience:

• A minimum of 5 years helicopter experience as a LAE.
• A minimum of 3 years’ experience on type(s) operated by Gulf Helicopters.
• Previous experience within offshore oil and gas operations preferred, but not essential.

Job-Specific Skills:

• Proven track record working in a similar sized operation in a similar organization.
• Solid understanding of helicopter maintenance practices and procedures.
• Strong technical knowledge related to various types of aircraft.
• Understanding of quality and safety systems within a Part 145 organization.
• Computer literate and able to use computer-based manuals.

License Avionics Engineer B2 – AW139/AW189

Job Objective:

The allocation of certifying staff to designated maintenance tasks is the responsibility of the line supervisor or base maintenance lead engineer. On allocation to a task, certifying staff are responsible to the relevant supervisor or lead engineer for:

Key Responsibilities and Accountabilities:

·           Ensure that maintenance tasks are carried out in a safe and efficient manner

·           Supervise technicians and operatives in the performance of their duties.

·           Ensure that all tasks are carried out in accordance with the company's standards and procedures.

·           Complete the documentation for nominated tasks.

·           Advise supervisory staff of concerns regarding defects, safety and procedures

·           Ensure that secondary duties are carried out in a safe and efficient manner and that good housekeeping standards are maintained in nominated areas

·           Ensure that the equipment used during maintenance is returned to designated areas on completion of the task/s

·           Issue certifications within the scope of authorizations held and in accordance with company procedures

·           Actively encourage practices that promote flight safety during his daily activities.

·           Act as supervisor when requested or required.

·           Any other duties as required by direct supervisor.

Qualification and Experiences

·         Possess Aircraft Maintenance Engineer’s License issued under the provision of ICAO, or unrestricted EASA Part 66 B2 License.

·         Applicants should have appropriate civilian experience on type and manufacturer’s avionics & engine course certificates in both theory and practical elements. If the type course is not from the manufacturer, it must be EASA Part 147 approved.

·         Candidates must hold type rating on company aircraft type and be able to demonstrate recent experience, not less than three (3) years. Holder of dual or multiple aircraft type ratings will be an added advantage.

Should you meet the above requirements, please apply and fill out the online application form and kindly attach your detailed and updated CV, AME Licensed with the aircraft type rating/s mentioned above, type rating course certificates, attested/authenticated educational certificates, employment certificates, passport copy etc. for our review and reference.

Only shortlisted candidates will be contacted

Maintenance Planner

Job Objective

Institute and maintain an effective and efficient engineering maintenance planning and control system and ensure that all Maintenance on Aircraft, Power Plant, Gearboxes and Components are completed as per schedule.

Key Responsibilities and Accountabilities

Description

• Ensure that Approved Maintenance Program (AMP) Requirements and Technical and/or business-related tasks are complied with by ensuring that fully Engineered Aircraft Work packs, meet Regulatory compliance while delivering tangible benefits by consistently driving organization needs through pro-active response to Operational changes.
• Ensure Airworthiness Directives, ASB’s, Service Bulletins and other mandatory airworthiness requirements that affect the company's aircraft are scheduled in a timely manner.
• To establish a procedure whereby planning of work is performed as per regulatory requirement and maintain a system of planning to ensure aircraft maintenance is scheduled in efficient manner.
• To ensure that the Maintenance Planning Forecast is current and properly distributed to all concerned Personnel & Departments of GHC, such as Continuing Airworthiness Manager, Director of Engineering, Maintenance Manager, Technical Services and Reliability Manager, Director of Operations, Flight Operation, Hangar & Line Maintenance.
• Liaise with Operations and the Commercial Department for coordination for aircraft availability & future requirements for operational needs in line with the long-term Maintenance Plan.
• Evaluate maintenance engineering staff numbers to identify man hour availability at maintenance sites, with the objective of man hour capacity planning and establish Scheduled downtime required for completion of schedule maintenance.
• Evaluate and propose Maintenance Schedule amendments (planning requirements).
• Notify Procurement and the Stores Supervisor of all scheduled inspection spare parts and tools required in advance to ensure availability when required by the Part145 organization.
• Produce a one-year maintenance plan and man-hour requirement versus man-hour availability for budgetary purposes.
• Forward all aircraft and planning to the commercial department when requested.
• Perform any other duty as assigned by the Continuing Airworthiness Manager.

Key Performance Indicators

• AD/ASB circulation - Average number of days consumed to complete the AD/ASB circulation.
• Non-mandatory maintenance data circulation - Average number of days consumed to complete the Non-mandatory maintenance data circulation.
• Non-mandatory maintenance data back log - Percentage of completed data circulation.
• Component repair management worked at GHC MRO - Number of components ordered on AOG basis by GHC MRO.
• Component repair management worked at 3rd party - Number of components ordered on AOG basis from external repair stations.
• Number of maintenance tasks extensions - Number of extensions requested due to inability to plan maintenance tasks.
• Completed unbudgeted significant maintenance events - Number of successfully accommodated significant unbudgeted maintenance tasks.

Communications & Working Relationships

Internal:

• Engineering Part 145
• CAMO Part M
• Procurement
• Commercial
• Operations

External:

• All GHC Outstations

Qualifications, Experience & Skills

Qualifications:

• Higher Secondary School Education (12 years).
• Professional certification from relevant institutions will be an added advantage.

Experience:

• A minimum of 3 years’ experience on type(s) operated by Gulf Helicopters.

 Job-Specific Skills:

• PC literate with a good working knowledge and understanding of Microsoft based computer systems.
• Good English skills in both oral and written.
• Working knowledge of filing and documentation procedures.
• An Understanding of QCAA, EASA, FAA Requirements.
• Thorough understanding of Gulf Helicopters approved Aircraft Maintenance Programme(s).

Decision Making Authority

• Recommend maintenance schedules for aircraft.
• Recommend maintenance requirements for aircraft.

Behavioral Competencies

• Proactive     
• Building Relationships including cross-cultural sensitivity   
• Dedication to achieving goals 
• Planning, management & efficiency (use of MS Office tools)    
• Analytical Thinking and Problem Solving
• Professionalism - commitment to ethical standards and Integrity      
• Information analysis and decision making      

Network Administrator

Job Objective

Pilot AW139/AW189

Pilot AW139/AW189

Minimum Requirements, Qualifications and Experience:

• ICAO ATPL H
• Must have AW139/AW189 rating and 100 hours P1 on type.
• 3000 total flight hours
• 1500 total Command time
• 1200 total PIC Multi Engine
• 100 hours Night
• Must hold a valid Class 1
• ELP4 or higher

Procurement Analyst

Job Objective

Conducts the procurement of parts, spares, tools and goods for GHC. Conduct procurement activities to

ensure that goods are procured under the optimal conditions for GHC and from the reliable sources, as

well as participate in the development and maintenance of the procurement policies and procedures.

Key Responsibilities and Accountabilities

Description

• Order and procure aviation spare parts and goods. Participate in technical and financial evaluations of items required, vendor correspondence and contract preparation.
• Coordinate with the stores and the engineering departments to maintain optimum level of inventory based on review of issues and below minimum reports on a regular basis
• Repair Order Management - follow up with the repair agency for completing the job and return the component to GHC at the earliest. Work towards reducing the turnaround time.
• Participate in the development of procurement policies and procedures based on the effective procurement policy of GHC’s business needs and any relevant external regulations.
• Prepare and maintain the preferred vendors’ lists to ensure that goods are procured from the best offer providers and within the optimal time frame.
• Monitor and evaluate supplier performance, including delivery times, quality, and pricing, and provide recommendations for improvement or alternative suppliers.
• Negotiate prices and terms of conditions for the goods to be procured to ensure that GHC’s interests are best represented and best offers are received.
• Ensure the delivery of goods purchased as well as liaise with vendors to resolve any logistics related issues.
• Check that any initiated requests for procurements are in line with the approved unit budgets (or are approved) or facilitate the approval process.
• Document transactions on the material accounting system and ensure proper controls and approvals are in place.
• Document a transparent purchase ordering process for aviation spare parts and capital items
• including requisitions and approvals. Take help from Purchase Manual of QP if needed.
• Respond to RFQ’s from MRO and ensure quotes are sent within agreed timeframes. Place back to back orders on OEM’s on receipt of PO’s from MRO. Conduct follow ups on orders are carried out and parts are received and arranged for dispatches.
• Receive delivery of float bags/life rafts for inspection/repair. Co-ordinate with Safety Shop for due completion of work involved. Organize/co-ordinate shipment back to customer.
• Analyze procurement data, including spend analysis, supplier performance, and market trends, to identify cost-saving opportunities and drive strategic decision-making.
• Develop and maintain procurement metrics and key performance indicators (KPIs) to measure and track procurement performance.
• Collaborate with cross-functional teams, including finance, operations, and suppliers, to gather data and insights for procurement analysis.
• Assist in the development and implementation of procurement strategies, policies, and procedures to optimize efficiency and effectiveness
• Stay updated on industry trends, market conditions, and best practices in procurement to continuously improve processes and drive innovation.
• Continuously improve technical skills in GHC MRP and ERP systems.
• Such other duties as assigned by the Procurement or Supply Chain Manager.

Performance Indicators

• Timely procurement (initiation and delivery of goods/ contract signing)
• Customer Satisfaction (internal and external)
• % Cost savings related to vendor negotiations
• % Cost and time savings related waste elimination and continuous improvement

Communications & Working Relationships

Internal:

• All GHC Departments

External:

• Vendors/Suppliers
• Service providers
• 3rd Party Clients

Qualifications, Experience & Skills

Qualifications:

• Bachelor's degree in Business Administration, Engineering, Supply Chain Management, or a related field.
• Proven experience as a Procurement Analyst, Buyer or in a similar role within procurement.
• Professional certification from relevant institutions will be an added advantage
• Strong analytical skills with the ability to collect, organize, analyse, and interpret large datasets.
• Proficiency in MRP and ERP systems as well as M.S. Excel, M.S. Word, and M.S. Power Point and
• other tools.
• Solid understanding of procurement principles, processes, and best practices.
• Advanced communication and interpersonal skills to collaborate effectively with cross-functional teams and suppliers.
• Detail-oriented with strong problem-solving and critical-thinking abilities.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

Experience:

• Minimum 2 years of relevant experience

Job-Specific Skills:

• Prior experience in procurement for similar sized organization within a related Strong Negotiation skill
• Excellent command of English
• Very good awareness of Organization's operations including projects and initiatives
• Good understanding of Just-in-Time management and inventory control

Decision Making Authority

• Recommend vendor selections
• Approve requests for procurement and review said requests
• Initiate improvements related to procurement policies and procedures
• Define cost saving opportunities and eliminate waste

Behavioral Competencies

Description

• Idea and Initiative Development
• Proactive
• Customer Focus
• Information analysis and decision making
• Communication skills
• Teamwork

Procurement Officer

Job Objective

Production Planner

Job Objective

Institute and maintain an effective and efficient engineering base maintenance planning and control system and ensure that all Maintenance on Aircraft, Power Plant, Gearboxes and Components are completed as per schedule.

Key Responsibilities and Accountabilities

Description

• Ensure that Approved Maintenance Program (AMP) Requirements and Technical and/or business related tasks are complied with by ensuring that fully Engineered Aircraft Work packs, meet Regulatory compliance while delivering tangible benefits by consistently driving organization needs through pro-active response to Operational changes.
• Ensure all AMP revisions are installed and updated on the AMOS system to ensure compliance with     up-to-date maintenance data.
• To make sure downtime of the aircraft is kept to the minimum through efficient planning to ensure and exceed on-time targets for serviceability.
• To ensure scheduling of maintenance work ahead so that it does not adversely interfere with other works in terms of availability of facilities, manpower, certifying staff, tooling, equipment, material and maintenance data.

• Produce the daily fleet status report, as required, from the system with actual hours as recorded in the aircraft technical logbooks.
• To produce one month / three month rolling forecast plan, as required for GHC Engineering Management, GHC Clients and MRO.
• Conduct planning meetings, as and when required.
• To ensure that all parts, spares and consumables are requested in advance for each scheduled inspection, component replacement, modification, BT or AD and repair schemes.
• To retrieve from AMOS, status report of the aircraft which includes all upcoming due items, both usage and calendar based, is presented to the Engineering Management/ GHC Third Party clients / MRO for review and agreement.
• To generate work packages in AMOS by following the Technical Department Procedures Manual (TDPM), Part 9, Section 1, AMOS User Guide AUG-012.
• To work and deal with Aircraft Work Package as per instructions enumerated in CWI-007.
• To do production planning for Line Maintenance as required for GHC clients / MRO.
• Ensure Airworthiness Directives, ASB’s, Service Bulletins and other mandatory airworthiness requirements that affect the company's aircraft are scheduled in a timely manner.
• To establish a procedure whereby planning of work is performed as per regulatory requirement and maintain a system of planning to ensure aircraft maintenance is scheduled in efficient manner.
• To ensure that the Maintenance Planning Forecast is current and properly distributed to all concerned Personnel & Departments of GHC.
• Liaise with GHC Clients and the MRO-Commercial for coordination for aircraft availability & future requirements for operational needs in line with the long-term Maintenance Plan.
• Evaluate maintenance engineering staff numbers to identify man hour availability at maintenance sites, with the objective of man hour capacity planning and establish Scheduled downtime required for completion of schedule maintenance.
• Evaluate and propose Maintenance Schedule amendments (planning requirements).
• Notify Procurement and the Stores Supervisor of all scheduled inspection spare parts and tools required in advance to ensure availability when required by the Part145 organization.
• Produce a one-year maintenance plan and man-hour requirement versus man-hour availability for budgetary purposes.
• Forward all aircraft and planning to the Part 145 and GHC CAMO, when requested.
• Perform any other duty as assigned by the Director of Engineering.
• Key Performance Indicators
• Aircraft Serviceability delays due to lapse / error in planning.
• Non-mandatory maintenance data circulation - Average number of days consumed to complete the Non-mandatory maintenance data circulation.
• Non-mandatory maintenance data back log - Percentage of completed data circulation.
• Component repair management worked at GHC MRO - Number of components ordered on AOG basis by GHC MRO.
• Component repair management worked at 3rd party - Number of components ordered on AOG basis from external repair stations.
• Number of maintenance tasks extensions - Number of extensions requested due to inability to plan maintenance tasks.
• Completed unbudgeted significant maintenance events - Number of successfully accommodated significant unbudgeted maintenance tasks.

Quality Assurance Engineer

Job Objective

Implementing the Compliance Monitoring Manual procedures and enhancing the GHC system to comply with the Regulatory and Aviation Safety Standards.

Key Responsibilities and Accountabilities Description

• Preparing, monitoring and updating the annual audit plans for the CAMO, the Maintenance Organization, Maintenance Training Organization and Military Projects.
• Performing audit reviews and ensuring the compliance with regulatory requirements and other military standards.
• Conducting Investigations and drafting reports in accordance with ICAO Annex 13.
• Reviewing the manual amendments after submitting to him / her by the responsible manager. In the absence of the Director of QCM&HSE, submitting these manuals to the Authority for approval.
• Reviewing Company and Departmental procedures for effectiveness and validity, submitting revisions or proposals as required.
• Performing internal audits at CAMO, Maintenance Organization, Maintenance Training Organization and Military Projects as follows:
• Performing audits in order to comply with the Company audit programme.
• Liaise with the departmental heads or supervisors in the planning of each audit.
• Provide the departmental head or supervisor with details of findings on completion of the audit, agreeing a timescale for the rectification of findings.
• Following up in the agreed period, to review progress of rectification action and closure of the finding.
• Performing external Audits whenever required in accordance with the Compliance Monitoring Manual.
• Perform aircraft and product audits and inspections.
• Perform the assessment of “MEMS” Part A submissions. Follow “MEMS” Part B investigations, as required.
• Prepares Safety recommendations and Quality circulars.
• Monitoring and ensuring compliance with the ISO 9001 approval.
• Performing Compliance Monitoring tasks as required by the Director of QCM&HSE
• Any such other duties that may be requested by the Director of QCM&HSE or described in this manual.
• As nominated and approved by the QCAA to deputise the Director of QCM&HSE, in his absence
• Categorization of Certification Maintenance Review (CMR) discrepancies and for the final issuance of the CMR certificate after evaluating all the closed discrepancies. Performance Indicators
• Number of internal and external audits conducted
• Number of Safety recommendations proposed per year
• Number of MEMS, or and MORs, and or investigations reviewed per year
• Number of CMRs review

  Qualifications, Experience & SkillsQualifications:

• Holder of an EASA or QCAA part 66 license cat B1 and/or B2 for more than 5 years.
• The following will be added advantages:
• Degree in Engineering.
• Post Graduate Degree will be an added advantage
• Any Engineering Military License/Authorization

Experience:

• Minimum 5-year experience as a certifying staff exercising the privileges arising from the EASA or QCAA Part 66 license.
• Minimum of 2-year experience in Quality and/or Safety departments.
• Military and/or CAMO experience is an extra asset.

​or

• Minimum of 5-year civil aviation experience as a certifying staff exercising the privileges arising from the EASA or QCAA Part 66 license
• Minimum of 3-year experience in Civil Aviation industry as Airworthiness Inspector or Air Accident Investigator or other similar position.
• Military and/or CAMO experience is an extra asset.

Job-Specific Skills:

• Audit techniques or Auditor Training
• Good knowledge of SMS
• Good knowledge of QCAR/EASA and FAA regulations for maintenance organizations.
• Good knowledge of Part M, Part 145 and Part 147
• Part M and Part 145 training courses
• Good knowledge of investigation technique with relevant training
• Good level of awareness of Organization's operations including projects and initiatives
• Ability to communicate to various levels within organizations
• Experience record within QA in a similar sized company within a similar industry
• Experience in Military Maintenance and Quality Systems.

Decision Making Authority>

• Recommend corrective actions related to engineering activities (e.g. type of activities GHC could perform to ensure corrective measurements and actions are done)
• Initiate policies into best practices with regards to all QCM&HSE policies, processes and procedures
• Recommend improvements to business and departmental Key Performance Indicator

Behavioral Competencies Description

• Idea and Initiative Development
• Proactive
• Dedication to achieving goals
• Analytical Thinking and Problem Solving
• Professionalism - commitment to ethical standards and Integrity
• Information analysis and decision making
• Communication skills

Sr. Stores, Logistics and Facilities Supervisor

Job Objective

The Senior Stores, Logistics, and Facilities Supervisor will play a crucial role in ensuring the smooth and efficient operation of our stores, logistics, and facilities functions. This role requires a strategic thinker with strong leadership skills, a keen eye for detail, and a proven track record of managing complex operations. The successful candidate will be responsible for overseeing inventory management, warehouse operations, transportation logistics, and facility maintenance to support the company's overall objectives and goals.

Key Responsibilities and Accountabilities

Description

• Develop and implement strategies to optimize stores, logistics, and facilities operations, including inventory management, distribution, transportation, and facility maintenance.
• Supervise and lead a team of stores, logistics, and facilities staff, providing guidance, training, and performance feedback to ensure high levels of productivity and efficiency.
• Oversee the planning and coordination of inventory levels to meet customer demand while minimizing carrying costs and stockouts.
• Manage the receipt, storage, and distribution of materials, goods, and products, ensuring accuracy and timeliness in all transactions.
• Coordinate transportation logistics, including route planning, carrier selection, and freight cost optimization, to ensure on-time delivery and cost-effectiveness.
• Implement and enforce safety protocols and procedures to ensure compliance with regulatory requirements and minimize risks to staff and facilities.
• Develop, monitor and analyses key performance indicators (KPIs) and metrics to track performance, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with cross-functional teams, including but not limited to procurement, CAMO, engineering, commercial, business development and sales to ensure alignment and integration of stores, logistics, and facilities operations with overall business objectives.
• Stay abreast of industry trends, best practices, and emerging technologies in stores, logistics, and facilities management, and recommend innovative solutions to enhance efficiency and effectiveness.
• Draft, review, and negotiate contracts for goods and services and Monitor contract performance and enforce terms and conditions as needed.
• Coordinate with the stores and the engineering departments to maintain optimum level of inventory based on review of issues and below minimum reports on a regular basis
• Ensure timely receipt and delivery of the parts and resolve any logistics related issues.
• Ensure full compliance to local and international laws.
• Monitor and evaluate supplier performance, including delivery times, quality, pricing, and improve, or identify alternative suppliers.
• Negotiate prices and terms of conditions for the services and goods to be procured to ensure that GHC’s interests are best represented, and best offers are received.
• Ensure the delivery of goods purchased as well as liaise with vendors to resolve any logistics related issues.
• Act immediately on AOG conditions.
• Document transactions on the material accounting system and ensure proper controls and approvals are in place.
• Ensure management of life limited items.
• Ensure management of calibration requirements.
• Analyze logistics, stores, and facility management data, including spend analysis, supplier performance, and market trends, to identify cost-saving opportunities and drive strategic decision-making.
• Develop and implement of procurement strategies, policies, and procedures to optimize efficiency and effectiveness.
• Work collaboratively with internal stakeholders to establish and manage budgets.
• Develop and implement risk mitigation strategies to ensure continuity of operations from logistics, storage, and facility management perspective.
• Ensure that all storage, logistics, and facility management activities comply with aviation regulations and internal policies.
• Manage establishment of warehouse(s) in accordance with latest aviation warehouse practices.
• Continuously improve technical skills in GHC MRP and ERP systems.
• Identify areas for improvement within stores, logistics, and facility management processes and implement improvements.
• Generate reports to provide insights and recommendations for process enhancements and waste reductions.
• Optimize stores and warehouse management procedures to ensure efficient inventory handling and accuracy.
• Develop and implement logistics improvements to streamline transportation, warehousing, and distribution processes.
• Enhance the coordination of materials across stores, warehouses, and transit, minimizing lead times and ensuring materials are readily available when needed.
• Develop and implement preventive maintenance plans and procedures for facilities, including but not limited to HVAC systems, plumbing, electrical, and other critical systems, to ensure optimal performance and minimize downtime.
• Coordinate and oversee corrective maintenance activities, including repairs and replacements, to address facility issues promptly and effectively.
• Implement and enforce safety protocols and procedures to ensure compliance with regulatory requirements and minimize risks to staff and facilities.
• Supervise and regulate facility management activities.
• Stay informed about aviation regulations and industry standards related to procurement.
• Such other duties as assigned by the Supply Chain Manager.

Communications & Working Relationships

Internal:

• Engineering Part 145
• CAMO Part M
• Procurement
• Commercial
• Operations

External:

• All GHC Outstations

Qualifications, Experience & Skills

Qualifications:

• Bachelor’s degree in business administration, Logistics, Supply Chain Management, Engineering, or related field.
• Post Graduate Degree will be an added advantage.
• Professional certification from relevant institutions will be an added advantage.
• Proficiency in MRP and ERP systems as well as M.S. Excel, M.S. Word, and M.S. Power Point and other tools.

Experience:

• Minimum of five (5) years of experience in stores, logistics, or facilities management, or a related field, with progressively increasing levels of responsibility.

 Job-Specific Skills:

• Excellent command of English
• Prior experience in stores, logistics, and facility management for similar sized organization
• Proficiency in inventory management systems, warehouse management systems, and transportation management systems.
• Knowledge of regulatory requirements and industry standards related to stores, logistics, and facilities management.
• Strong leadership and management skills, with the ability to motivate and inspire a diverse team to achieve goals and objectives.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders Excellent organizational and problem-solving abilities, with a demonstrated track record of managing complex operations and driving process improvements.
• Strong analytical skills, with the ability to analyses data, identify trends, and make data-driven decisions.
• Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities and business needs.
• Very good awareness of Organization's operations including projects and initiatives.
• Good understanding of Just-in-Time management and inventory control.
• Detail-oriented with strong problem-solving and critical-thinking abilities.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
• Justifiable decision-making skills.

Decision Making Authority

• Vendor and service provider selections
• Review and approve requests.
• Manage high value or high-volume goods storage, logistics, and facility management activities with advanced justification skills.
• Define cost saving opportunities and eliminate waste.
• Initiate improvements related to logistics, stores, and facility management policies and procedures.
• Draft policies and guideline

Behavioral Competencies

• Idea and Initiative Development
• Strong leadership and team management skills
• Proactive
• Customer Focus       
• Information analysis and decision making      
• Strong communication and negotiation skills  
• Teamwork

Technical Services Engineer

Job Objective

Responsible for providing support to Doha main base, out station operations and to support Engineering Management by oversight of all aspects of engineering, to ensure efficient, cost effective and safe activities are maintained at all times.

Key Responsibilities and Accountabilities

Description

• Single point of contact with OEM’s for co-ordination of requests for repair schemes and with regard to all technical matters pertaining to modifications, technical queries, troubleshooting & product improvement.
• Single point of contact with Design Agencies for co-ordination and provision of technical data in relation to modifications required for Company aircraft i.a.w QCAA certification and regulation requirements.
• Participate in the investigation of aircraft incidents and accidents as requested, aircraft incidents and component failures, and to recommend necessary actions to prevent re-occurrence.
• Function as leads on projects that include & are not limited to : aircraft/component procurements, registration changes, aircraft surveys, modification surveys, reliability improvements, troubleshooting regimes, communications with clients & 3rd parties.
• Function as leads on systems specific to disciplines such as avionics, A & C, engines covering GHC’s fleet regardless of type.
• Function as leads for back-office fleet type teams (comprising of airworthiness compliance & junior engineers) for resolution of system & fleet issues.
• Review all Technical Literature issued by Aircraft and Engine Manufacturers, Vendors and Airworthiness Authorities and recommending necessary action to embody improvements, to ensure Flight Safety and continued Airworthiness of Company aircraft.
• Assist in monitoring of computer trend systems (TSE in charge)
• P&WC CAMP engine health monitoring
• Exceedance monitoring system and Turbine Tracker
• Any other monitoring systems that may be introduced
• Respond to all technical queries generated from the Company Main Base of Operation and from operations away from base, as applicable.
• Review all Company Incident Reports, Voyage Reports, MOR’s & MEMS as assigned and take the necessary action to prevent a re-occurrence. This function is to be carried out in conjunction with Director of QCM&HSE, CA Manager, Technical Services and Reliability Manager and where appropriate, the manufacturer or repair agencies and any other agencies as applicable.
• Identify and recommend action with regard to defects likely to compromise Flight Safety.
• Review the reliability of components in order to reduce or eradicate problems affecting those components, which realise an unacceptably high failure rate, at minimum cost to the company.
• In liaison with the Technical Services and Reliability Manager, review and monitor all component including power section and reduction gearbox repair quotations for cost and work scope and identify adverse trends.
• Maintain an accurate record and filing system to ensure that any relevant information regarding past and present projects is readily identified for consideration in any new arising.
• Liaise with third party customers on technical issues as and when required, and in conjunction with the Director of Engineering and Maintenance Manager, produce quotations for third party work.
• Create, review & analyses departmental technical procedures/documents relevant to the job description.
• Control and update aircraft MELs (Minimum Equipment List).
• To carry out any other appropriate duties as detailed by the Continuing Airworthiness Manager or Technical Services and Reliability Manager.

Key Performance Indicators

• Reliability Improvements - Number of modifications/inputs/solutions to resolve system / part reliability issues (accepted by OEM/Implemented).
• AMP improvement - Number of AMP improvements to resolve operation issues based on reliability data.
• EPAC vs AMP - Number of EPAC data analyses recommendation resulted in AMP improvement.
•                 AD/ASB circulation - Average number of days consumed to complete the AD/ASB circulation.
• Non-mandatory maintenance data circulation - Average number of days consumed to complete the non-mandatory maintenance data circulation.
• Timely support on AOG technical inquires - Duration taken to complete AOG technical support inquiry.
• Timely supporting in technical inquires (other than AOG) - Duration taken to complete technical support inquiry.
• MEL Update - Average number of days consumed to complete the MEL update until submitted to OPS dept. for approval.

Communications & Working Relationships

Internal:

• Part 145
• Part CAMO
• Operations
• Safety
• Quality
• Procurement
• Finance
• Commercial
• IT

External:

• All GHC Outstations
• Regulation Authorities
• Clients
• O.E.M’s
• Vendors
• F.A.M.O’s
• Design Agencies
• Other Operators

Qualifications, Experience & Skills

Qualifications:

• Licensed A&C or Avionics Engineer (B1, B1.3 or B2) with a minimum of 7 years’ experience, preferred but not necessarily on Company Type(s) and holding the relevant ratings.

      or

• A minimum 4 year Bachelor’s in Engineering Degree in any of the following disciplines: avionics, aerospace, mechanical, industrial, electronics/electrical /mechatronics/computer engineering with 3 years’ experience working with CAMO/MRO/P145.

Experience:       

• Minimum of 2 years in a similar position.

Job-Specific Skills:

• Experience in Continuing Airworthiness Management environment.
• A good working knowledge and experience of windows-based computer programs including those used for trend monitoring.
• Working knowledge of warranty and defect reporting
• Working knowledge of defect reporting and compiling compliance documents
• Experience of working in a multi-cultural environment and being part of a team

Technical Training Instructor

Technician - NDT Level II (EN 4179)

Job Objective

To supervise technical activities along with NDT workshop and assist MRO Manager.

Key Responsibilities and Accountabilities

Description

• Prepare, process, and inspect aerospace and commercial parts and materials by NDT methods available.
• Candidate should full fill the requirements of in accordance with NAS410/EN4179
• Prepare and conduct NDT training programs under the supervision of MRO Manager. Also prepared and maintain 02 NDT level 2 technicians in PT, MT, UT & ET
• Perform NDT level 2 activities for MRO (on premises or where needed by MRO)
• Assist in review and amend NDT workshop procedure manuals.
• Conduct daily calibration tests according to written procedures.
• Evaluate test procedures and product compliance to local authority and manufacture recommendation.
• Prepare NDT Lab in accordance with Nadcap requirements for applicable NDT standards.
• Organize, record and report the results of non-destructive tests.
• Ability to work any shift and weekends as required.
• Act as MRO Training administrator for all types of MRO trainings. Monitor, update, and schedule trainings of MRO staff as well as acting as teaching staff under the supervision of MRO Manager
• Should have documented practical experience in accordance with EN 4179.
• Act as Internal Quality Control and Check compliance of all worksheets. Check completeness work pack before archiving and its implementation.
• Assisting in internal and external audits and ensuring the compliance of corrective and preventive actions over the observations / findings made.

Performance Indicators

• Timely Adherence to schedule of NDT tasks
• Sending of tools for calibration in time and receiving back within standard time frame
• In time Training of all MRO Staff

Communications & Working Relationships

Internal:

• MRO Manager, Deputy MRO Manager, Technicians

External:

• Nil

Qualifications, Experience & Skills

Qualifications:

• NDT Level PT, MT, UT & ET in accordance with EN 4179

Experience:

• In accordance with EN4179 level 2 requirements with documentary evidence

Job-Specific Skills:

• NDT Level II for LPI, MPI, UT and EDI

Decision Making Authority

• NDT enquiry from third party
• Scheduling training of crew

Behavioral Competencies

Description

• Proactive
• Teamwork and Collaboration
• Commitment to ethical standard and Integrity
• Communication Skill
• Critical Evaluation
• Technical and professional Expertise

Technician - Radio and instrument Workshop

Job Objective

Emphasize technical skills, along with ability to communicate effectively, manage time well and prioritize tasks.

Key Responsibilities and Accountabilities

Description

• Candidate can be able to perform inspection, repair and Bench check of Radio altimeter, Artificial horizon, other avionics instrument related components (VHF Antenna, transponder, NAV associated wirings, Landing gear Lights and switches etc) at shop level.
• Configures, maintains and operates test equipment / ground support equipment including Hobert’s and generators including other Aviation related electrical instruments.
• Troubleshoot, inspect, repair, perform and document routine and unscheduled maintenance on components per appropriate manuals and regulations as required.
• Candidate can able to interpret circuit diagrams, able to manufacture associate plugs and wirings.
• Ensure that all work practices are carried out in accordance with the organization’s maintenance organization exposition (MOE) to ensure the required standards of Quality and Health and Safety are maintained. This includes:
• Ensure that all work is carried out in accordance with the correct revision Component Maintenance Manual (CMM) and company procedures.
• Ensure that any quality concerns affecting airworthiness or Health and Safety are reported immediately.
• Maintain ‘Reliability’ and meet customer expectations and the company targets. This includes, working within the team to ensure the correct Work Orders are prioritized and target TATs are met.
• Communicate proactively any deviations to the daily plan.
• Can work with their peers to perform tasks associated with the safe handling of components.
• Well familiar with Aviation related documentation (CMM, IPBs, Work sheet, QC reports, Ads, SB).
• 10 years Previous experience in similar role is desired.

Performance Indicators

• Turn Around Time of the components, Customer Satisfaction, Workload or output measures.
• Attendance

Communications & Working Relationships

Internal:

• Stores, Quality and MRO Management Staff

External:

• None

Qualifications, Experience & Skills

Qualifications:

• AME Diploma or Equivalent

Experience:

• Min 10 Years of experience in similar set up

Job-Specific Skills:

• Troubleshooting, attention to detail, and manual dexterity
• Basic Knowledge of Computer
• Able to read/write English.

Decision Making Authority

• Deciding serviceability or unserviceability of a component.

Behavioral Competencies

Description

• Self-motivated, detail oriented, a multi-tasked individual with very strong organizational, time management and communication skills.
• Ability to manage multiple task as per priorities

Technician - Sheetmetal

Job Objective

Technician A&C

Job Objective:

Responsible for the maintenance tasks to standards specified in Company procedures and instructions.

Key Responsibilities and Accountabilities:

•  Perform maintenance tasks to standards specified in Company procedures and instructions.

•  Assist certifying staff in the performance of maintenance tasks.

•  Carry out and certify approved specialist activities as authorised.

•  Advise supervisory staff of areas of concern regarding defects, safety and procedures.

•  Ensure that completed tasks are certified in the relevant documentation.

•  Supervise operatives in the performance of their duties.

•  Assist, as nominated, engineers with responsibility for secondary duties.

•  Carry out the requirements of the Duty Engineer.

•  Perform any other duties within logistics as may be requested by the direct supervisor.

Qualifications:

•  Secondary Education

•  Certification from associated institution an added advantage

•  Basic type rating course.

•  Type rating course on aircraft type

Experience:

•  Minimum of 2 years on one of the company operated aircraft.

Job-Specific Skills:

•   Able to work under pressure and in harsh weather conditions
•   Good understanding of technical manuals
•   Good knowledge of Microsoft office
•   Oral and written communication
•   Fluent in English
•   Good hand skills

Should you meet the above requirements, please apply and fill out the online application form and kindly attach your detailed and updated CV, Qualification, Training and Experiences certificates, employment certificates, passport copy etc. for our review and reference.

Only shortlisted candidates will be contacted.

Technician Avionics

Job Objective:

Responsible for the maintenance tasks to standards specified in Company procedures and instructions.

Key Responsibilities and Accountabilities:

• Perform maintenance tasks to standards specified in Company procedures and instructions.
• Assist certifying staff in the performance of maintenance tasks.
• Carry out and certify approved specialist activities as authorised.
• Advise supervisory staff of areas of concern regarding defects, safety and procedures.
• Ensure that completed tasks are certified in the relevant documentation.
• Supervise operatives in the performance of their duties.
• Assist, as nominated, engineers with responsibility for secondary duties.
• Carry out the requirements of the Duty Engineer.
• Perform any other duties within logistics as may be requested by the direct supervisor.

Qualifications:

• Secondary Education
• Certification from associated institution an added advantage
• Basic type rating course.
• Type rating course on aircraft type

Experience:

• Minimum of 2 years on one of the company operated aircraft.

Job-Specific Skills:

• Able to work under pressure and in harsh weather conditions
• Good understanding of technical manuals
• Good knowledge of Microsoft office
• Oral and written communication
• Fluent in English
• Good hand skills

Should you meet the above requirements, please apply and fill out the online application form and kindly attach your detailed and updated CV, Qualification, Training and Experiences certificates, employment certificates, passport copy etc. for our review and reference.

Only shortlisted candidates will be contacted.